**Return Policy:**

At Gift Fantasy BD, we prioritize your satisfaction and strive to ensure that your celebration essentials reach you in perfect condition. Our return policy is designed to address any concerns you may have:

1. **Inspection upon Delivery:**
– Customers have the right to inspect their parcel in the presence of the delivery person.
– Please carefully examine the items to ensure they meet your expectations.

2. **Damaged Products:**
– In the unfortunate event of receiving a damaged product, immediately inform our team in detail.
– Contact us with clear descriptions of the damage, providing necessary information.

3. **Return to Delivery Person:**
– If a product is found damaged, you have the option to return it directly to the delivery person at the time of delivery.

4. **Notification Requirements:**
– To initiate the return process, notify us promptly about the damaged product.
– Contact our customer support team, providing comprehensive details about the issue.

5. **Return Eligibility:**
– Returns are accepted only for products with damage reported at the time of delivery.

6. **Refund/Replacement Process:**
– Once we receive the necessary information, our team will guide you through the refund or replacement process.

7. **Customer Support:**
– Our customer support team is ready to assist you. Reach out to us through the provided contact channels for any queries or concerns.

Gift Fantasy BD is committed to ensuring your celebrations are stress-free and delightful. We appreciate your understanding and cooperation in adhering to our return policy.